Permit and Development Portal Help Center (2024)

Permit and Development Portal Help Center (1)

Frequently asked questions on how to manage your permit, inspection, and development-related activity.

Updated: Jun 3, 2024

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Permit and Development Portal Registration Process Changes Portal User Guides General + Miscellaneous Registration + Account Inspections Best Practices

Permit and Development Portal Registration Process Changes

On December 13, 2023, the Permit and Development Portal launched a new login process. This enhanced security and optimize your Permit and Development Portal experience. When logging in for the first time, you will be required to register using the same email you have previously used for the Permit and Development Portal. This updated login will automatically link to your existing permits and plans. 

Please read the following materials BEFORE you try to register:

Registration Instructions and FAQs

The Permit and Development Portal is a tool used to manage development review and permitting processes. The portal features a number of benefits for users, including:

  • A centralized dashboard to monitor your development projects.
  • More, real-time notifications throughout the review process.
  • View development activity near you.
  • Enhanced, online scheduling for inspections.
  • The option to pay fees online.

Permit payments for Merger Communities: Customers will be able to pay for utility connection and stub permits in Merger Communities on this Permit and Development Portal starting December 1.

General + Miscellaneous

  1. What is the permit and development portal?

    A tool you can use to manage your permitting and development activityin the City of Raleigh. You can schedule inspections, pay fees, and monitor all projects in the portal.

  2. What can I do in the portal?

    The City of Raleigh is regularly adding new case types to the portal in order to better serve our customers. Please visit the permit portal to view all projects currently being accepted. Please subscribe to our email list to receive updates on new case types.

  3. How do I make a payment via the portal?

    You can find step-by-step instructions on paying for an invoice under the 'Portal Payment Guide' above.

  4. Is there a credit card limit when paying fees online? Can I pay with a check?

    The City of Raleigh has a limit of $20,000 for all credit card payments. You also have the ability to pay development fees on thePlanning and Development Permit Portalusing your checking or savings account via the eCheck option. eCheck payments greater that $95,000 cannot be accepted at this time.

  5. Can I use any browser to log into the portal?

    The following web browsers are supported: Google Chrome (recommended), Microsoft Edge, Mozilla Firefox, Apple Safari.

  6. Why can’t I find my address when I search for it?

    Make sure you only put in the street number and street name when searching for the address. Do not include the suffix when searching for your address (i.e. exclude Drive, Parkway, Road, etc.). Also, make sure you click the magnifying glass to conduct the search.

Registration + Account

Do I need to register to use the portal?
Yes, if you are trying obtain permits or manage development activity. Registration is required for all users. Visit the permit portal website register.

  • If you need to perform a general search on the portal, click the drop-down arrow next to the word "Guest" in the top right corner, click "log in" and you will be walked through the steps. You do not need to register to search the available public records.

I am having issues with my account. (Example: I don't see complete project information).
Please complete use the Customer Request Form to submit your issue.

I don't see my confirmation email in my inbox.
Please check your spam or other email folders, as sometimes the registration email is delivered to those locations, depending on your email provider.

I received the confirmation email, but the "confirm" link is text only and I cannot click to confirm.
This is a security feature put in place by your email provider. Please follow the instructions from your email provider to release the security settings.

Can I use my Wake County permit portal login information to log into the City of Raleigh Permit and Development Portal?
No. While the City of Raleigh and Wake County do use the same permitting software, each system is configured differently. Therefore you must register a new account for the City of Raleigh Permit and Development Portal.

The portal says my account has been locked out because I entered the wrong password. What do I do?
Wait three minutes and try again. As long as you remember your password and are entering it correctly, it will let you in after it resets. If you need to reset your password, click the Forgot Password link and you will receive an email to reset your password.


How do I schedule an inspection?
Log in to the portal and click the "Inspections" tab on your project. Any contact listed on a project is able to schedule an inspection once they are registered in the portal.

How do I know who my inspector will be?
Your inspector information will populate in the portal the morning of the day that your inspection is scheduled. We are not able to provide an exact time of arrival for your inspector. Please plan accordingly.

I am unable to schedule my inspection in the portal.
Please email Field Services if you are unable to schedule an inspection.

Best Practices

The Permit and Development Portal is constantly undergoing maintenance and upgrades in order to provide the best permitting experience to our customers. As adjustments are made to the portal platform, please follow the instructions below if you experience issues when applying for permits.

Check Your Browser

  • Google Chrome is the recommended web browser. Other supported web browsers are Microsoft Edge, Mozilla Firefox, and Apple Safari.

Clear Your Cache

The cache is something we all have on our computers. It stores data so that future requests for that data can be sent faster. To clear your cache in Chrome:

  1. Click the Tools menu (three dotted lines in the upper-right corner). 
  2. Select More Tools. 
  3. Select Clear Browsing Data 
  4. Click the Advanced tab. 
  5. Set the Time Range set to All Time. 
  6. Check all boxes (except Passwords and other sign-in data and Autofill data.) 
  7. Click Clear data. 
  8. Close and re-open all Chrome windows to save your changes.

Do Not Bookmark

  • Refrain from bookmarking a particular permit submittal or case type in your browser. As updates are made to the portal, old links can provide outdated information or not load properly.

Other Tips for Success

  • Make sure your web browser pop-up blocker is off.
  • Make sure the keyboard Caps Lock is off.
  • Remember your Password is case-sensitive!
  • All previously created templates and/or saved drafts must be deleted and recreated. For a successful submittal, allow files to upload prior to moving to a different screen or tab. Clicking off the screen can interrupt the upload process.
  • If you encounter an issue uploading files, the portal only accepts Windows standards for name files. This means if a file's name has any of these characters: # % & { } / \ ? < > * ? $ ! ' : @ " + ` | = ~ ( ) it will not accept the file. It will also not accept files with Unicode character symbols. That includes file names that have a tilde, umlaut, eszett, etc.
Permit and Development Portal Help Center (2024)


How long does it take to get a building permit in the city of San Diego? ›

Overall processing time to obtain a new single family dwelling building permit is typically six months to one year from submittal to issuance of the permit. Plan check turnaround times for “log-in” plan checks vary due to workload.

What is the phone number for the city of Raleigh customer service? ›

Frequently Called Numbers
Who to Call for Everything ElseCan't find what you are looking for? Call or email CommunicationsCall 919-996-3000 919-996-3107 (TDD)
21 more rows

Are building permits public record in North Carolina? ›

NC local governments are subject to the NC public record laws and they govern public records for building construction and land development records. For information on how to obtain these public records, please go to Development Records.

How much is a building permit in the Philippines? ›

It could cost you as low as PhP15,000 or as much as PhP200,000 depending on the size of the project and the project location. Our construction contract (click here for our projects portfolio) includes the costs for building permit so that you may also take this cost into account when budgeting for your dream home.

Do I need a permit to remodel my bathroom in San Diego? ›

A Building permit is required to construct any new structure or improve existing buildings and other structures. The more common building permit applications are for new or remodels to single dwelling units, multi-dwelling units, commercial and industrial buildings, and accessory structures.

How do I contact San Diego permits? ›

Call 619-446-5300

NOTE: The following services require appointments: permits for single-family room additions. master plans.

How do I schedule a pickup with the City of Raleigh? ›

To schedule a pickup, call Customer Support at 919-996-3245. Whether you will be charged a fee will be based on the type of items collected, load size, and whether you live in a single-family home or apartment complex. What's collected?

Who is the HR director of the City of Raleigh? ›

Sharnell Jones, MPA, PHR.

Who provides water in Raleigh? ›

The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to about 198,000 metered customers and a service population of about 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon areas.

How long are building permits kept on file in NC? ›

In accordance with North Carolina law, these records are kept for a maximum of seven years. The permits contain detailed notes on the scope of permit, the job, and any inspections that were performed.

What happens if you don't get a building permit in NC? ›

Working without a permit

Increased permit costs, including fines, increased fees, and possible court costs. Potential home hazards. Removal of work may be required at the cost of the homeowner. Issues when selling your home in the future.

Are building permits required in North Carolina? ›

Any plumbing, electrical or mechanical work requires a building permit regardless of the cost of the job. Replacement of shingles on a roof does not require a building permit unless the plywood underneath the shingles is also being replaced. Fences do not require a building permit unless they exceed 6 feet in height.

What is the penalty for building without a permit in the Philippines? ›

"Any person, firm or corporation who shall violate any of the provisions of this code and/or commit any act hereby declared to be unlawful shall upon conviction, be punished by a fine of not more than P20,000 or by imprisonment of not more than two years or by both such fine and imprisonment: Provided, that in the case ...

How much does it cost to build a 2 storey building in the Philippines? ›

Summary of House Types and Houses Construction Costs
Type of PropertyCost Per Sq. Meter
Two-Storey HousePhp 20,000 to Php 25,000
Bungalow / Single-Storey HousePhp 8,000 to Php 20,000
Tiny House / Shipping Container HousePhp 9,000 to 10,500
Bamboo House / Nipa HousePhp 8,500 to 9,500
Mar 28, 2024

What permits are needed for a small business Philippines? ›

Requirements for applying for a Business Permit
  • DTI or SEC registration certificate.
  • Barangay Clearance.
  • Community Tax Certificate.
  • Lease contract (for rented property) or tax declaration (for owned properties)
  • Building or occupancy permit for newly-constructed buildings or offices.

How long does it take to get a building permit approved in California? ›

The length of the permit process depends on the type of application, project, and situation. Generally, the County's building plan check process takes two to four weeks. Many projects also have to go through local planning application or process as well.

How much is a building permit in San Diego? ›

Permit TypePlan Review Fee
Addition to SFD/Duplex (1 to 100 sf)$227
Addition to SFD/Duplex simple enough for OTC review (Larger than 100 sf)$304 + $0.389/sf
Addition to SFD/Duplex requiring plancheck submittal (Larger than 100 sf)$1313 + $0.343/sf
Res. Garage or Storage Bldg. Simple enough for OTC review$155 + $0.291/sf
23 more rows

What is a no plan permit in San Diego? ›

A no-plan permit is a building permit that can be issued for a project that doesn't require construction plans or a formal plan review process.

Where do I get a building permit in San Diego County? ›

Planning and Development Services, County of San Diego | Building Permits and Inspections
  • Address 5201 Ruffin Rd. Ste B. San Diego, CA 92123.
  • Address 5510 Overland Ave. San Diego, CA 92123.
  • Phone (858) 565-5920 Phone.

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